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Cookie Policy


This Cookies Policy (the “Cookies Policy”) describes how Comoto Holdings, LLC (“Comoto”) applies to Comoto and J&P Cycles (collectively, the “Companies” or “we”, “our,” or “us”).

The Companies use Cookies and similar technologies on our websites, our mobile applications, and all other digital and online services (collectively, the “Services”). This Cookies Policy explains what Cookies are, how we use Cookies, how third parties we may partner with may use Cookies on our Services, your choices regarding Cookies, and further information about Cookies.Our Services may use “Cookies” and similar technologies (such as “pixel tags,” “tracking pixels,” “web beacons,” “clear GIFs”, HTTP Referrers, links in emails, JavaScript, device IDs assigned by Google or Apple, etc.). Cookies and similar technologies allow us and third parties to obtain information about your use of the Services, including to analyze your visiting patterns. We use this information to process your reservations or requests and to deliver online and mobile advertisements, messages and content for us and others that are specific to your interests.


What Are Cookies?

Cookies are small text files stored on your computer or other devices. They are widely used to make websites work or improve the efficiency of a website. Cookies help with website functionality and user experience because websites can read and write to these text files, enabling the site to recognize you and remember important information that will make your use of the site more convenient (i.e., by remembering your language or font preference settings).


Cookies Used By Our Services

Our Services may use the following Cookies:


Strictly Necessary Cookies. These are Cookies required for the operation of our Services. They include, for example, Cookies that enable you to log in to secure areas of our Services, make use of our e-billing services, etc. The Cookies used by our Services may change, but below are some examples of Strictly Necessary Cookies that our Services may use, including the retention periods for such Cookies.


Strictly Necessary Cookies

Cookie NameCookie DescriptionExpiration
_dc_gtm_UA-xxxxxxxxThis cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account.Session
__cfduidCookie associated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.Session
OptanonConsentThis cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor.1 Year

For a full list of the Cookies used by our Services, please click here



Analytics/Performance Cookies. These Cookies allow us to recognize and count the number of visitors and to see how visitors navigate our Services. This helps us improve the way our Services work, for example, by ensuring that users are finding what they are looking for easily. The Cookies used by our Services may change, but below are some examples of Analytical/Performance Cookies that our Services may use, including the retention periods for such Cookies. These are Cookies required for the operation of our Services. They include, for example, Cookies that enable you to log in to secure areas of our Services, make use of our e-billing services, etc. The Cookies used by our Services may change, but below are some examples of Strictly Necessary Cookies that our Services may use, including the retention periods for such Cookies.


Analytics/Performance Cookies

Cookie NameCookie DescriptionExpiration
_gaThis cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.2 Years
_hjidHotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.Session
JSESSIONIDThis domain is controlled by New Relic, which provides a platform for monitoring the performance of web and mobile applications.Session

For a full list of the Cookies used by our Services, please click here



Functional Cookies. These Cookies are used to recognize you when you return to our Services. Functionality Cookies enable us to personalize our content for you, greet you by name and remember your preferences (e.g., your choice of language or region). The Cookies used by our Services may change, but below are some examples of Functionality Cookies that our Services may use, including the retention periods for such Cookies.


Functional Cookies

Cookie NameCookie DescriptionExpiration
vglnk.PartnerRfsh.pDisqus is a blog comment hosting service offering a platform for social integration, social networking, user profiles, analytics and more.1 Year
__livechatThis domain is owned by LiveChat Inc. a USA based company that provides online chat software to website owners, enabling them to engage in live text based conversations with their visitors.1 Year
__cfduidCrazyEgg is a service that is used for website analysis and A/B testing.Session

For a full list of the Cookies used by our Services, please click here



Targeting Cookies. These Cookies record your visits to our Services, the pages you have visited and the links you have followed. We use this information to make our Services, and the advertising displayed on them, more relevant to your interests. We may also share this information with third parties for this purpose. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use Cookies, over which we have no control. These Cookies are likely to be analytical/performance Cookies or targeting Cookies. The Cookies used by our Services may change, but below are some examples of Targeting Cookies that our Services may use, including the retention periods for such Cookies.



Targeting Cookies

Cookie NameCookie DescriptionExpiration
_uetsidThis cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site.Session
_fbpUsed by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers3 Months
GPSYouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.1 Day

For a full list of the Cookies used by our Services, please click here



How to Manage, Disable or Opt-Out of Cookies Used By This Site

You may refuse, accept or remove Cookies from our Services at any time by activating or accessing the Cookie preferences setting on your browser. To change your Cookie preferences or disable Cookies altogether, refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that if Cookies are disabled or removed, not all features of our Services may operate as intended.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

If you have questions or concerns or require further information, do not hesitate to contact us at privacy@cyclegear.com or 1-800-292-5343.