Contact Us


We are experiencing an unprecedented volume of orders, emails, and phone calls. Because of this, hold times and responses are much longer than normal. Our team is working hard to ship your orders and reply to emails as fast as possible while complying with recommendations for safety. We thank you for your patience and understanding and are grateful for your support!!


In-Store Product Availability:

Please check out our Reserve Online system or contact your local store directly for questions about what is in stock at a store. You can use our Store Locator to find the direct phone number and address for a store near you.

Reserve Online


Need to make a return? Start here!


CycleGear.com Website Customer Service Hours:

  • Monday - Friday: 10am - 8pm Eastern Time
  • Saturday: 10am - 7pm Eastern Time
  • Sunday : Closed

Website Phone: 1-800-292-5343
Website Email: cs@cyclegear.com

Questions, comments or feedback about our website? We want to hear it - contact our website customer service team!