Shipping Information

Our #1 Goal is customer service and that means we aim to get your order to you as fast as we can. Orders usually ship from one of our two distribution centers in California or Kentucky. In certain circumstances, there are some exceptions where products might take a little bit longer to get to your door. If you need your order by a specific day/time give us a call at 1-800-292-5343 for assistance.

Orders over $99 ship FREE!
(Continental US Only)

Orders $99 and over qualify for our free ground shipping / handling offer. Offer excludes gift cards and certain oversized and hazardous items.

2-Day Shipping

Cycle Gear does not stock all items. Some items do come from a vendor or one of our stores and your items will be shipped with the expedited service as soon as they arrive at one of our warehouses. If you have questions about expedited shipping or need you items quick please give our team a call at 1-800-292-5343 for assistance.

Canadian Orders

For more information, see our Canadian Orders page.

APO/FPO addresses, PO Boxes, Alaska, Hawaii, International Locations

These orders must ship via USPS. Unfortunately, we can't offer expedited shipping for these orders. Some shipping restrictions may apply to these orders. These restrictions apply to hazardous materials (mainly chemicals), some oversized and/or heavy items. Other items, such as GoPro cameras and accessories, are limited to US sales only. Feel free to Contact Us for more information.

Signature Requirements

All orders over $400 will automatically ship with a signature required for delivery.

Order Cancellation

If you change your mind after you’ve placed your order, give us a call at 1-800-292-5343 and we’ll do everything we can to assist you.

Guaranteed Delivery Fine Print

Guaranteed delivery by 12/24 is available only for orders being shipped to locations within the continental/contiguous 48 United States for other locations contact Customer Service. We may still be able to get it to you in time. Items that are guaranteed will show a message indicating so on the product page.

If products are added to your shopping cart that do not have the guaranteed shipping message, we will ship those items separately, as to not delay the in-stock items. Items that qualify for 12/24 delivery are guaranteed to be shipped with a carrier based on their delivery estimate of 12/24 or before.

There are some things that we can’t control: Storms, accidents, mechanical problems, or other issues that may arise with the shipping carrier are not predictable and therefore are not covered under our guarantee.

Cycle Gear guarantees that we will process and ship your order using a method that shows a delivery date of 12/24 or earlier as estimated by the shipping carrier.