Pricing Consistency:
cyclegear.com is an extension of our retail stores. We are pleased to provide excellent customer service and offer the finest products available to those who live in areas that don't have a Cycle Gear store (yet!). To maintain continuity, our site must adhere to the same pricing policies as our retail store locations. There will always be a few exceptions such as clearance and special purchase merchandise, but for the most part, the stores and website will maintain the same pricing at all times.
Coupons, Codes & Discount Cards:
If you're lucky enough to have a discount method at your disposal (sweet!), be sure to check the expiration date and read the restrictions and exclusions text. Unfortunately, several manufacturers have pricing (discounting) policies in place, prohibiting us from discounting their goods, either at all or beyond a certain percentage. Specifically-protected brands include, but are not limited to, the following: Alpinestars, Answer, Arctiva, Bell, Dainese, Dragon, Firstgear Fox, GoPro, Icon, Leatt, Moose, MSR, Oakley, Ogio, One Industries, Parts Unlimited, Pro Taper, River Road, Scorpion, Speed & Strength, Thor, Trukke and/or Z1R. In addition, some discounts may not be applied to already-discounted items, and discounts are never given on the purchase of Gift Cards.
Best Price Guarantee:
If you find an item in stock at any local accessory retailer that is priced less than the same item at Cycle Gear (within 30 days of your purchase), we will match the price. Only current prices or ads can be considered. Cycle Gear stores do not match Internet prices. In order to provide the best and most personal customer service on the planet, we cannot always be the low price leader. However, our customer service and support means that you're covered by our 100% Satisfaction Guarantee and No Hassle 7-Day Helmet Exchange, whether you order online or purchase through any of our retail stores.
See our Best Price Guarantee page for more information.
Pricing Discrepancies:
Most of us here at Cycle Gear are human and we can make mistakes. If we find a pricing error on the site, in a promotional communication piece or anywhere else, we'll work with you as much as possible, but remember: there's no free lunch (or DVD, or jacket, or anything else). We reserve the right to correct prices that are incorrectly displayed (whether text or graphic) or calculated due to programming errors, tornados, gremlins, too much cough syrup and/or other issues.
Sales Tax:
cyclegear.com is required to collect sales tax in any state in which we have retail store locations.
